Privacy Policy Limbach Patients App

Content

 

GENERAL

We take the protection of your personal data very seriously and treat it confidentially and in accordance with the statutory data protection regulations and this privacy policy. This data protection declaration applies to our mobile iPhone and Android apps (hereinafter referred to as "Limbach Patient App", "Patient App", "Findings App" or "App" for short). It explains the type, purpose and scope of data collection in the context of APP use. We would like to point out that data transmission on the Internet can have security gaps. Complete protection of the data against access by third parties is not possible.

 RESPONSIBLE

As the responsible party within the meaning of the applicable data protection laws for this application, we take,

 MVZ Dr. Stein + Kollegen GbR
Tomphecke 45
41169 Mönchengladbach
Tel: 02161/ 8194 -0
Fax: 02161/ 8194 -50

 takes all measures required by applicable data protection law to ensure the protection of your personal data. If you have any questions regarding this privacy policy, please contact our data protection officer.

 2B Advice GmbH
Joseph-Schumpeter-Allee 27
53227 Bonn
E-Mail:
stein@2b-advice.com

You can find further information about our company in the imprint on our website https://www.labor-stein.de/impressum/.

 THE APP

The Limbach Patient App is provided to communicate laboratory test results , quickly and easily to those tested.

COVID-19

This APP is provided to quickly and easily communicate test results, including potentially COVID-19 test results, to those tested.

What is the range of functions

The app enables the user to make findings from laboratory orders digitally accessible within an app, provided that the laboratory order was placed with one of the participating laboratories of the Limbach Group SE.

What data are processed

When you use our Patient App, we process the following data for the provision of the app and the findings, and to maintain security in the operation of the app:

·       E-mail address                         (Optional)

·       Fingerprint and FaceID            (Functional)

·       Identifier and password           (Functional)

·       Device ID                                 (Functional)

·       APP ID                                     (Functional)

·       Health data (findings*)            (Functional)

·       Laboratory order number        (Functional)

*The diagnostic data remains on the Limbach Group SE's own servers, which are located in Germany, even if the data is retrieved. Unless you retrieve the data from abroad, a transfer to third countries is not planned and is also not technically necessary. The connection between the app and our servers is secured according to the state of the art. We would like to point out once again at this point that the secure operation of the Findings app depends to a considerable extent on you keeping your access data secret and not saving the access data on the device with which you use the Findings app.

Very important: Under no circumstances do we sell your personal data to third parties!

Functional:

The processing of this personal data is necessary to ensure the functionality of the APP. The legal basis for this data processing is our legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO, - if a contract has been concluded - the fulfillment of our contractual obligations (Art. 6 (1) lit. b DSGVO).

Optional:

You can enter the optional personal data if, for example, you want to contact support. This is not required to use the functionality of submitting your findings to the app. The legal basis for this data processing is our legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO, or, if applicable, your consent within the meaning of Art. 6 (1) lit. a DSGVO.

 What permissions does the app need

In order to provide our services via the APP, we require the access rights listed below, which allow us to access certain functions of your device. Access to the device functions is necessary to ensure the functionality of the APP. The legal basis for this data processing is our legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO, your consent within the meaning of Art. 6 (1) lit. a DSGVO and/or - if a contract has been concluded - the fulfillment of our contractual obligations (Art. 6 (1) lit. b DSGVO).

 Camera

In order to be able to assign the user to the correct lab location, the user must scan a QR code as a first step. This is provided by the test site, e.g. in the form of a flyer. By scanning the QR code, the lab ID is read out and the user is assigned to the correct lab location so that the user's request lands at the correct lab and so that the conditions are met for this lab to ultimately be able to successfully deliver the findings. The scan of the QR code within the app by the app user therefore temporarily requires authorization to use the camera sensor. In the course of scanning a QR code, no image information is stored other than the aforementioned laboratory ID. The authorization for using the camera sensor is not required permanently and can be withdrawn again via the system settings after the scanning process has been completed without any restriction on the further use of the app. The same applies to the barcode scan; here, too, no image information is stored except for the read barcode.

 Push notifications

The app's authorization to send push notifications is not mandatory for using the app; receiving findings is generally also possible without this authorization. However, it is strongly recommended that the user give the app this authorization, as it allows the user to be informed about the presence of the findings or also problems with the transmission. Sufficient transmission of information cannot be guaranteed without the authorization to send push messages.

 Device identifier of your smartphone

When the user registers in the laboratory information system, the device ID is linked to the user's respective laboratory order so that at a later time (when the findings are completed) the findings can be transferred to the user's app via the device ID (as a unique feature).

 PURPOSES OF THE PROCESSING OF PERSONAL DATA AND VOLUNTARY DISCLOSURES

The primary purpose of the app is to provide the user with digital access to findings from laboratory orders within an app, provided that the laboratory order was placed with one of the participating laboratories of the Limbach Group SE. In order for the user to retrieve findings, registration must take place. This serves two purposes:

  1. By assigning a password, you protect your emerging access to the app and thus future personal data within the app.
  2. By entering the personal zip code, date of birth and order number, the user makes a request to the laboratory to retrieve his findings. The provision of this personal data serves the purpose of unambiguous verification of the user and thus protects the retrieval of findings data by unauthorized persons.

Optional: If you wish to contact support, you must provide an email address.

MAINTENANCE

General storage period of personal data Unless otherwise stated or specified within this privacy policy, the personal data collected by this APP will be stored until you request us to delete it, revoke your consent to store it, delete the app or the purpose for storing the data no longer applies. If there is a legal obligation to store the data or another legally recognized reason for storing the data (e.g. legitimate interest), the personal data in question will not be deleted until the respective reason for storing the data no longer applies.

 INFORMATION, DELETION AND RECTIFICATION

You have the right to free information about your stored data at any time.

personal data, their origin and recipients and the purpose of the data processing, as well as a right to correct or delete this data. For this purpose as well as

for further questions on the subject of personal data, you can contact us at any time at the address given in the

Imprint to contact us at the address provided. A deletion of this data takes place under certain circumstances in the following cases:

·       In case of a reset of the database for software and development reasons

·       Exercise of the user's right to delete.

 ADVANCED FUNCTIONS

The application creates a log file during use, which contains, among other things, anonymous usage data. This file is never automatically sent to us or third parties. At the current state, the log file is created purely preventively and is neither evaluated nor does any transmission take place. The background of the log file is to have the possibility in the future, subject to reservation, to enable active troubleshooting in the event of app misbehavior, e.g. app crashes, and thus to be able to better track the misbehavior.

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Your data will not be used for commercial purposes at any time. The responsible laboratory within the Limbach Group SE only stores the information that is necessary to ensure the safe and functioning operation of the application.

 RECIPIENT / DISCLOSURE OF DATA

Data that you provide in the app will generally not be passed on to third parties, unless this is necessary for the purpose of processing the contract or providing information.

However, service providers and processors may be used for the operation of this application or for other products. Here it may happen that a service provider obtains knowledge of personal data. Service providers are carefully selected - particularly with regard to data protection and data security - all measures required by data protection law for permissible data processing are taken

 Note: If you make use of the option to save or share your findings outside the Limbach Patient App, the findings data are potentially unsecured from this point on. At this point at the latest, you as the user are responsible for the data protection of your findings data. This is the case, for example, if you save your findings on your end device or send them by e-mail.

DATA PROCESSING OUTSIDE THE EUROPEAN UNION

Data processing outside the European Union in the context of using the app does not take place as a matter of principle.

 DATA PROTECTION OFFICER

You can reach the responsible data protection officer at:

2B Advice GmbH
Joseph-Schumpeter-Allee 27
53227 Bonn
E-Mail:
stein@2b-advice.com

 YOUR RIGHTS AS AN AFFECTED PERSON

The GDPR grants certain rights to data subjects whose personal data is processed by us, about which we would like to inform you here:

 Revocation of your consent to data processing

Many data processing operations are only possible with your consent. We will explicitly obtain this from you before starting data processing. You can revoke this consent at any time. For this purpose, an informal communication by e-mail to it@labor-stein.de is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

 RIGHT TO OBJECT TO THE COLLECTION OF DATA IN SPECIAL CASES

AND AGAINST DIRECT ADVERTISING (ART. 21 DSGVO)

 If data processing is carried out on the basis of Art. 6 (1) (e) or (f) DSGVO, you have the right to object to the processing of personal data relating to you at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process the personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the processing to assert, exercise or defend legal claims.

 RIGHT OF COMPLAINT TO A SUPERVISORY AUTHORITY

In the event of violations of the GDPR, data subjects have a right of appeal to a supervisory authority. You can find this at https://www.bfdi.bund.de/DE/.
The right of appeal is without prejudice to other administrative or judicial remedies.

 CHANGES TO THIS PRIVACY NOTICE

This data protection notice will be revised in the event of changes to this application or other occasions that make this necessary. You will always find the current version under the Data Protection tab in this application.

 

Status: 21.08.2023